Our trade programme stays deliberately simple: published volume tiers, documented payment terms, and a named account manager who owns your orders from PO to delivery. There is no membership fee and no minimum annual commitment to open an account.
Volume pricing tiers
| Tier | Quantity per order | Discount off list | Who it suits |
|---|---|---|---|
| Tier 1 — Sample | 10 – 49 pcs | List price | Testing a design or a market |
| Tier 2 — Trade | 50 – 199 pcs | 8% off | Independent retailers, online sellers |
| Tier 3 — Wholesale | 200 – 499 pcs | 14% off | Importers, multi-store retailers |
| Tier 4 — Programme | 500+ pcs | 20% off | Brands and distributors with forecasts |
Quantities mix across designs within one order, so a tier is reached through a broad assortment rather than a single bet. Because we manufacture, the tier is set from factory cost rather than a distributor margin — usually where a 20–35% landed-cost gap opens between us and a trading company.
Payment terms
- First order: 30% deposit releases production, with the 70% balance due before shipment.
- Repeat orders: terms become negotiable after three completed shipments; partial credit is available on established accounts.
- Methods: T/T bank transfer, PayPal for samples and small orders, Western Union, or Alibaba Trade Assurance if you prefer platform escrow.
- Currency: billed in USD by default; EUR and GBP on request.
What a trade account includes
- Named account manager — replies in English within 12 working hours, with a second escalation contact.
- Stock list access — a monthly availability sheet for the fastest-moving designs and stone parcels.
- Priority slots in the August–November peak for accounts holding a confirmed quarterly forecast.
- Sample credit — sample cost rolls onto your first order above 200 pieces.
- Retained approval sheets, so a reorder six months later keeps colour, weight and finish.
- Documentation pack — invoice, packing list, certificate copies, material declarations and compliance reports.
Regional exclusivity
For distributors handling significant volume we will discuss territory exclusivity on specific design families or stone lines, subject to a written minimum annual volume. Exclusivity is granted per product family rather than across the whole catalogue, so it protects your investment without freezing the rest of your range.
Replenishment and forecasting
Trade accounts that share a rolling three-month forecast get shorter lead times and steadier pricing, because we can hold metal and stone stock against your plan. Forecasts are not binding — they are a planning input, reconciled monthly.
How to open an account
Send your company name, market, product interest and target quantities to sales@holycome.com, or submit an enquiry through any product page. We reply with a quotation, a stock list and a proposed first order structure. There is no application fee and no annual minimum to begin.
What happens after you place a first order
On confirmation you receive a proforma invoice with specifications, quantities, unit values, freight and bank details. Once the deposit clears we issue a production window and, for custom work, a CAD or sample approval step. You can request a status update at any time during production. Before dispatch we send photographs of the packed order, then the commercial invoice, packing list and certificate copies. After delivery your account manager checks back to confirm the goods and note anything you want changed on the next run.
How we help you sell
Wholesale pricing is only half of a buyer's margin — the other half is sell-through. On request we supply stone specification sheets, certificate copies suitable for retail display, high-resolution product photography of the designs you order, and suggested retail price bands for your market. If you are building a broad jewellery range, we can coordinate a mix of rings, bridal sets, earrings, necklaces and bracelets so customers trade up within your own assortment rather than leaving to buy the matching piece elsewhere.
Working with forecasts
Trade accounts that share a rolling three-month forecast get shorter lead times because metal and stone stock can be reserved against the plan. Forecasts are not binding and are reconciled monthly — they exist so your peak season is not a surprise to our production line, and so we can quote more aggressively on volume we can actually schedule.