These terms govern wholesale orders placed with Wuzhou Holycome Jewelry Co., Ltd. They are written to make expectations measurable rather than assumed. Where a signed proforma invoice or approval sheet sets different terms, that document controls the order.
1. Quotations and validity
- Quotations are issued in USD and itemise stone, metal, labour, plating, packing and certification as separate lines wherever requested.
- A quoted price stands 15 days from issue. On gold lines the metal-linked rate is held only 15 days, given metal movement; silver lines are typically held for 30 days.
- Certification and third-party grading are priced separately, and do not enter the unit price unless stated.
- Freight is quoted by service level — express, economy or air freight — and sits outside the FOB unit price.
- A quotation becomes an order only after a proforma invoice is issued and the deposit arrives.
2. Minimum order quantities
| Order type | Standard MOQ | Notes |
|---|---|---|
| Stock design, stock specification | 10 to 20 pcs per design | Picked from an existing production run |
| Stock design, changed metal or stone | 20 to 50 pcs per design | Requires an alloy or plating batch |
| New design from your reference, silver | 30 pcs per style | Includes CAD and a mould |
| New design from your reference, gold | 10 pcs per style | Higher unit value supports a lower MOQ |
| Mixed-design wholesale lot | 50 pcs total | May combine designs in the same metal |
| Trial orders below MOQ | Accepted at list price | A setup charge applies and is credited against the first volume order |
3. Payment schedules
| Instrument | Schedule | Notes |
|---|---|---|
| T/T bank transfer | 30% deposit, 70% before shipment | Standard terms for all accounts |
| Platform escrow | Deposited in full, released on confirmation | Used for first orders with new accounts |
| PayPal or card | 100% upfront | Transaction fees apply; normally used for trial orders |
| Open account, 30 days | Invoiced after shipment | Available after three clean shipments and a written volume forecast |
| Letter of credit | At sight, or 30 to 60 days | Orders above approximately 50,000 USD |
Bank details appear on the proforma invoice only. We never change bank details by email alone; any change is confirmed through a second channel with a named contact, and we ask you to verify before transferring.
4. Approval sheet and change orders
Before bulk production, both sides sign a one-page approval sheet recording stone grade and tolerances, metal and purity, plating thickness in microns, target weight per piece, dimensions, packing specification and lead time in working days. Bulk production is measured against that document.
- Changes after approval but before production are accepted where feasible, and re-quoted if they affect stone, metal or mould.
- Changes after production has started are treated as a new order for the affected quantity, with the delivery date reset.
- If no approval sheet is signed, the original proforma invoice specification is the reference.
5. Lead times and delivery
| Stage | Typical duration |
|---|---|
| Stock specification | 7 to 15 working days from deposit |
| Custom or OEM production | 12 to 20 working days from sample approval |
| Gold casting runs | Add 5 to 7 working days |
| Third-party certification | Add 5 to 12 working days |
| QC and packing | 3 to 5 working days |
| Express transit | 3 to 7 days to the EU and North America |
Lead times run in working days and start from the later of deposit receipt or approval-sheet signature. Where a delay is on our side, we notify you in writing within 48 hours of spotting it and give a revised dispatch date.
6. Inspection rights
- Goods may be inspected before shipment, in person or through a third-party agency appointed at your cost.
- Pre-shipment photographs of the finished goods, packed cartons and their weights are provided before sealing, at no charge.
- Where inspection finds goods outside the approved specification, we correct the affected pieces before dispatch at our cost.
- On arrival you have 14 days from delivery to raise a claim, with photographs showing the SKU label.
7. Cancellation
| Cancellation point | Consequence |
|---|---|
| Before CAD or mould work begins | Deposit refunded in full, less any bank charges |
| After CAD, before mould | CAD cost deducted; balance refunded |
| After mould, before production | Mould and material cost deducted; balance refunded |
| After production begins | Deposit is not refundable; finished and part-finished goods may be shipped against the balance |
8. Remedies where goods do not conform
Where goods fall outside the approval-sheet tolerances, we remedy in this order of preference, at your choice.
- Remake the affected pieces at our cost, with priority scheduling.
- Credit the affected pieces at the invoiced value, applied against your next order.
- Refund the affected pieces where a remake is not commercially sensible.
Remedies apply where the deviation exceeds the agreed tolerances. Normal trade variation — colour within one grade, weight within plus or minus 5%, dimensions within 0.2 mm — sits within specification and is not a defect.
9. Title, risk and insurance
- Title passes on receipt of cleared payment in full.
- Risk passes under the agreed Incoterm. Under FOB and EXW it passes on carrier collection; under CIF and DDP it passes according to the named term.
- Every shipment is insured at full invoice value by default. Carriers limit liability on undeclared value, so under-declaring is not a saving.
10. Governing terms
These terms are governed by the laws of the People's Republic of China. Disputes go first to good-faith negotiation, then to arbitration or the courts of the respondent jurisdiction as agreed in the proforma invoice. Both sides may agree a different dispute forum in writing for a specific order.