New Arrivals
New Arrivals Made to Order: Carton Cube, Duty and the Freight Line That Surprises Buy - HOLYCOME
New Arrivals: tolerances, cost structure and the reject rule for US wholesale buyers.
Carton Cube, Duty and the Freight Line That Surprises Buyers in the Made to Order Program
A US buyer of new Arrivals sent us a competitor's new Arrival in July with one question: why does this fail at prong geometry after a season. We measured it, rebuilt the spec around stone retention after a 40-cycle wear test and prong tip height within +/-0.10 mm, and shipped 50 new Arrivals that cleared inspection with zero rejects, and the Made to Order quote for it sits at USD 47-262.
At 50 pieces the buyer was not buying a defect, they were buying a document. The Made to Order order carried a photo and a price, and prong geometry had nowhere to live, on a 50-piece Made to Order order at USD 47-262.
Our rebuild kept the buyer's retail price and changed four numbers on the bench. The next run cleared inspection because the specification traveled with the tray, not with a phone call, shipped as single-piece foam box and certified IGI report, which the Made to Order file records at USD 47-262 in single-piece foam box.
The Made-to-Order Path for new Arrivals
Made-to-order is a different production line, not a slower version of stock. It starts with a signed drawing, then a wax or resin model, then a casting, then setting, then finish, and each stage can fail on its own, with IGI report and single-piece foam box stated on the same sheet.
Twenty days is realistic for a new new Arrival when the model exists and only the stone changes. A new model adds a day for the CAD, a day for the print, and a day for the buyer to approve the render before metal is committed, and at USD 47-262 for 50 pieces that is the number the buyer signs.
The risk sits in approval, not in the bench. A buyer who approves a render on a phone screen and rejects the casting has bought a prototype, not a product. We send the render at 1:1 scale with a millimetre grid for that reason, and the Made to Order quote for it sits at USD 47-262.
Three Failures That Reach the Made to Order Bench
rhodium burn-off
A 0.05 micron rhodium layer reads white in the tray and shows yellow at the shank in six months of daily wear. Thickness, not bath chemistry, is the variable that matters, which is USD 47-262 on the Made to Order schedule.
The commercial effect is a return shipment plus a resize labor claim, typically USD 9-14 per piece. Buyers who have seen it once put it in the purchase order; buyers who have not usually discover it on the first return, on a 50-piece Made to Order order at USD 47-262.
size-step drift
A run gauged at size 6 and estimated elsewhere ships a size 8 that measures 7.75. The mismatch shows up as a resize queue two weeks after launch, certified IGI report and packed single-piece foam box at 50 pieces.
Our countermeasure is a gauge and a written limit. It adds about 22 seconds per piece and removes the defect from the run rather than from the carton, and 50 pieces leaves Wuzhou in single-piece foam box at USD 47-262.
prong geometry
A prong that grips the girdle instead of the pavilion survives the showroom and fails the third ultrasonic clean. The seat has to be cut to the pavilion angle before the prongs close, priced at USD 47-262 for the 50-piece Made to Order run.
In a 50-piece run this typically shows on 8 of pieces. Catching it means measuring stone retention after a 40-cycle wear test at the tray level, not inspecting the finished carton, priced at USD 47-262 for the 50-piece Made to Order run.
Four Spec Lines a Made to Order Buyer Checks
Most quotes describe the new Arrival and skip the part that determines the buyer's margin. Those four lines are listed below with the trade default beside our standard, and at USD 47-262 for 50 pieces that is the number the buyer signs.
| Spec point | Common trade output | HOLYCOME standard | Cost if missed |
|---|---|---|---|
| Clasp spring life | Sampled by hand | Cycled 500 times on a jig per lot | Detach claim and brand damage |
| Prong tension and seat depth | Checked by feel at the bench | Pull-tested per piece, seat depth written on the sheet | Stone loss and total replacement |
| Hallmark depth and placement | Stamped where it fits | Fixed position, depth measured so it never breaks the shank | Customs query and remaking |
| Solder flow at the joint | Not inspected | Joint inspected under 10x before setting | Crack at the seam in transit |
Write these four into the purchase order and the argument after delivery becomes arithmetic rather than recollection, which is USD 47-262 on the Made to Order schedule.
Terms Behind a Made to Order Order
The commercial frame is short enough to state in full. Minimum order is 50 pieces per design, and mixed designs travel in one shipment, so a 50-piece Made to Order order can carry three or four models without a separate setup charge. Sample pieces leave in 3-5 days when the components are in stock, and a new model adds about twenty days before the first article exists, and 50 pieces leaves Wuzhou in single-piece foam box at USD 47-262.
Payment is 30 percent with the order and 70 percent against the bill of lading, with the balance window stated on the invoice rather than agreed by message. Prices quoted at USD 47-262 are FOB Guangzhou or Shenzhen; DDP is quoted separately because the duty line moves with the tariff schedule and not with our cost.
Packing follows the single-piece foam box format at 50 pieces to the carton, and the packing list carries SKU, size and stone size so receiving can count without opening every box. Private-label cartons add three days for the print run and must be approved before the first bulk order, not after it, on a 50-piece Made to Order order at USD 47-262.
Certification is IGI report for the lots that carry it, with a batch report and per-piece measurement of stone retention after a 40-cycle wear test for the lots below the threshold. The document set travels with the shipping papers, which is what a customs broker asks for at the port rather than after clearance, which is USD 47-262 on the Made to Order schedule.
A rejected tray is settled inside the same order cycle against the retained reference piece. If the difference sits on our retained sample we replace or credit; if it appeared in transit we split the assay cost and file with the carrier, and that rule is written on the order before the deposit clears, quoted at USD 47-262 per piece in single-piece foam box.
Cost Split on a Made to Order Piece at USD 47-262
At USD 47-262 per piece for new Arrivals, the stone is roughly a quarter and labor is where two quotes for the same drawing diverge.
| Cost line | Share | What moves it |
|---|---|---|
| Base metal or alloy for new Arrivals | 32% | Alloy choice and casting yield |
| Stone or melee for new Arrivals | 23% | Sieve range and lot batching |
| Setting and finishing labor for new Arrivals | 21% | Jig design and bench minutes |
| Plating, polish and QC for new Arrivals | 14% | Per-tray versus per-piece checks |
| Packaging for new Arrivals | 10% | single-piece foam box |
The saving in the cheapest new Arrivals quote hides in the plating line and the stone grade. Both appear in season two, not on arrival, with IGI report and single-piece foam box stated on the same sheet, which is USD 47-262 on the Made to Order schedule.
What a Report Proves and What It Does Not
The figure below is what we quote for new Arrivals, and it is deliberately narrower than the market average, which is how the Made to Order account reads it at USD 47-262.
Three numbers decide it for new Arrivals: the tolerance band, the inspection density and the responsibility clause. Write all three down and the rest of the negotiation is arithmetic. Leave any of them out and it becomes a discussion about intent, shipped as single-piece foam box and certified IGI report.
We send a one-page sheet with every new Arrivals quote that states those three, plus the retained-tray rule. Buyers who compare on it usually find that the gap between suppliers is smaller than the gap between the specs they were comparing, which the Made to Order file records at USD 47-262 in single-piece foam box.
The Sample Approval That Survives Production
Most new Arrivals disputes we arbitrate trace back to this line, not to the defect itself, and at USD 47-262 for 50 pieces that is the number the buyer signs.
There is a version of this that looks cheaper on paper and costs more in practice: quoting the best case on new Arrivals and letting the buyer discover the spread. It works once. The second order goes to whichever supplier quoted honestly, and the Made to Order quote for it sits at USD 47-262.
We would rather lose a first order of new Arrivals on price than explain a defect after it lands. That position is unusual in this category and it is the reason our reorder share is high, and the Made to Order quote for it sits at USD 47-262.
The First Made to Order Order
The point of a small first run is not the margin. It is finding out whether the supplier's paperwork survives contact with the actual goods, quoted at USD 47-262 per piece in single-piece foam box.
The first order is the cheapest inspection a buyer will ever run, because the volume is small enough to check every tray by hand, certified IGI report and packed single-piece foam box at 50 pieces, and at USD 47-262 for 50 pieces that is the number the buyer signs.
Getting single-piece foam box to the US market
Export runs through Guangzhou or Shenzhen. For Made to Order orders the IGI report file travels with the shipping documents, not separately, with IGI report and single-piece foam box stated on the same sheet.
The clearance term matters more than the rate at 50 pieces. A duty surprise can cost more than the whole freight line, quoted at USD 47-262 per piece in single-piece foam box.
The arrival check is three steps: count cartons against the packing list, weigh a sample tray, and measure ten pieces against stone retention after a 40-cycle wear test and prong tip height within +/-0.10 mm, which the Made to Order file records at USD 47-262 in single-piece foam box.
The Calendar Behind a Made to Order Run
For single-piece foam box at 50 pieces, the sequence is fixed and the dates are the only thing that moves, which the Made to Order file records at USD 47-262 in single-piece foam box.
- Sign the drawing at 1:1 scale with a millimetre grid, not a phone render.
- Cut the model in wax or resin and photograph it on the gauge before metal is committed.
- Cast the first article, set the stones and finish it exactly as bulk will be finished.
- Send the first article for approval with the weight and the stone measurements stated.
- Run the balance of the order in 25-30 days, holding the approved article as the reference.
- Ship with the approved article photographed beside a production piece from the same tray.
MOQ stays at 50 pieces per design on new Arrivals, low enough to test a shelf and high enough to keep the gauge check independent, and the Made to Order quote for it sits at USD 47-262.
Frequently Asked Questions
Can you ship DDP?
DDP is available for US accounts and removes the duty invoice that arrives after the carton clears. FOB Guangzhou or Shenzhen is the default, and most buyers take DDP once and then switch after they see the breakdown, shipped as single-piece foam box and certified IGI report.
How long does a reorder of the same new Arrival take?
With the model, the gauge set and the signed spec already in our system, a repeat is 12-15 days; a first run is 3-5 days for a stock-component sample and about 20 days when a new model is needed, which the Made to Order file records at USD 47-262 in single-piece foam box.
What finish do you use, and how thick is it?
Rhodium at 0.20 micron minimum on white new Arrivals, with a palladium strike layer so wear-through reads white rather than yellow. Vermeil runs at 3 microns over sterling and is logged per lot, which the Made to Order file records at USD 47-262 in single-piece foam box.
How is new Arrivals packed for single-piece foam box?
Every unit goes into a foam-backed pouch, then the single-piece foam box, then the outer carton at 50 pieces. The packing list carries the SKU, the size and the stone size so receiving can check without opening every box, with IGI report and single-piece foam box stated on the same sheet.
Can you ship DDP?
DDP is available for US accounts and removes the duty invoice that arrives after the carton clears. FOB Guangzhou or Shenzhen is the default, and most buyers take DDP once and then switch after they see the breakdown, shipped as single-piece foam box and certified IGI report.
Next Step
If the USD 47-262 band fits your shelf, send the drawing and we will quote the 50-piece Made to Order run inside one business day.
HOLYCOME runs this line from Wuzhou, Guangxi, through Wuzhou HengliLai Jewelry Co., Ltd. Output is about 60,000 pieces a month across new Arrivals and adjacent categories. service@holycome.com or WhatsApp +86 18078079070, and at USD 47-262 for 50 pieces that is the number the buyer signs.
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